Training Videos

Telephony Toolbar & Web Portal

The toolbar enables users to make and accept telephone calls, change telephone settings, and access directories from within Microsoft Outlook® and Internet Explorer®. By the end of this video, you will be able to login to the system, manage calls, setup calling features, and discover how to access the web portal.


Login: 00:18
Call Control: 00:50
Broadworks Anywhere: 01:56
Click to Dial: 02:36
From Microsoft Outlook: 03:40
From Web Page: 04:06
Direct Dial: 04:28

Answering Calls: 04:44
Placing Calls on Hold: 05:02
Call Transfer: 05:25
Call Conference: 05:47
Web Portal: 06:14
Speed Dial: 06:58